Customer Testimonials
Below you will find what some of our customers say about our dealership. To add a testimonial of your own, submit it on the Customer Survey page.
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Gary Harshbarger
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Jimmy S. was terrific with prompt responses to my first inquiry and subsequent texts and phone calls bathe buying experience was professional and seamless. Syreatha was also great with timely information and paperwork. You have a great team at Wheeler Powersports
Andrew Burtner -
Just bought my first side by side there yesterday, and wheeler power sports made it so simple and easy! Jimmy was awesome and made everything so easy, from even offering to meet me with the side by side somewhere halfway Syreatha was super nice and friendly when it came down to the paperwork and explained everything very thoroughly. I will definitely be back here to buy my next side by side!
Jake Huggins -
Great purchase experience! Woody did a great job answered all our questions and was very pleasant to deal with!!! We will buy here again
-Anonymous -
Thanks Jimmy and Syreatha! Couldnt have gotten any easier than that. Your patience with me looking at 5 different models and running back and forth for prices was much appreciated! My second side by side from wheeler see ya in a few years for the next one
Jeffrey Bruce -
Just had to brag on the folks at Wheeler Power Sports! Lindsey was Just The Best! Made my whole buying experience enjoyable! And a shout out to Steven for getting my new 2023 ZX10R secured in the uhaul! Had quite a long drive Home n the bike never budged! This was my Second Bike purchase from Wheeler. Cant imagine going anywhere else.
Blaine Houser -
Very pleased with the service everybody go see Mr. Woody he is good to deal with especially in the motor cross department he has a little special background
Jonathon Kinsworthy -
I loved the help I received from my sales person Jimmy S today. 5 .
Donnica Strickland -
Woody was wonderful to work with from the start! Having found the Slingshot of my dreams in their pre-owned inventory, I quickly learned that their shop was about a 7-hour drive from home. Was it worth it? Heck yeah! I was treated with respect, no games were played, and the value was definitely there. Woody was absolutely stellar in his role and Dee (sales manager) was awesome, too. I never felt like the typical experience that can occur with dealerships where the 12 punch is done to corner your into buying something for more than its worth or anything else that is negative. Instead, the entire process was better than I had hoped and was, to date (and Im no spring chicken), the BEST BUYING EXPERIENCE EVER! Thank you, Woody, Dee, Syreatha, and the entire Wheeler Powersports team for an incredible purchasing experience for which I will never have buyers remorse. With appreciation and gratitude,
SteveSteve Weaver, White Bluff, TN -
Woody Harvin is the most knowledgeable salesman I know of, and I've known him for over 30 years. He recently got me a great deal on a new Kawasaki 1000 Versys , couldn't be any happier with this purchase.I highly recommend!
Brian Burdick, Quinton, OKLAHOMA -
Jimmy in sales and Syreatha in Finance provided great service in my selection and purchase of a motorcycle and cycling necessities.
Dan Donovan, CONWAY, AR -
Syreatha went above and beyond to help me with contact information to the finance company to obtain a luen release. I appreciate her help so much.
-Anonymous -
I had a motorcycle that I wanted to sell outright as I decided to stop riding at 76 years old. I live in Fairfield Bay which is 160 miles from Wheeler Powersports. I attempted to sell to a closer dealer, but either got no response to my inquiries (thanks Sunrise) or could only get a quote if I drove to the dealership (thanks everyone else). As I live in Fairfield Bay, there are no close dealers! I contacted Wheeler and worked with Dee. He was able to come up with an an excellent offer for my bike by just looking at photos that I emailed along with my description. It was a long ride at 100 degrees for this senior rider, but well worth it. Do NOT hesitate to consider Wheeler Powersports. Dee stood behind his offer- no games. I was treated with courtesy and respect and taken care of very promptly upon my arrival.
Thanks Wheeler and a special thanks to Dee!
Jim Ferguson-Anonymous -
Lindsey Neel in sales is awesome thanks for all your assistance
Ron Killingsworth, Claremore, OK -
Dee, Lindsey, and Katelynn were all great. The other guys working were friendly as well while we waited for paperwork. The environment was very welcoming. I would recommend using wheeler powersports over the other dealers in Ft. Smith.
Alesha Sizemore, SALLISAW, OK -
I've visited wheeler off and on most of my life and purchased several vehicles from them. This time Woody assisted me in my purchase and I couldn't be happier with the experience. He went to bat for me to get me the best price possible for my new bike. He made the transaction quick and painless. I'd highly recommend seeing him for your next motorcycle,atv or utv! Thanks Woody!
Freddy Bynum, Alma, AR -
I AM THE PROUD NEW OWNER OF A NINJA 400!! I HAVE HAD THE MOST AMAZING AND DELIGHTFUL TIME WORKING WITH JIMMY OVER THE PAST FEW DAYS! HE HAS MADE MY BUYING EXPERIENCE SUPER EASY AND SMOOTH! HIS PERSONALITY IS THE BEST! I FELT COMFORTABLE TALKING WITH HIM, HE MADE ME FEEL LIKE I WAS PART OF THE FAMILY AND HE WANTED THE BEST FOR MY PURCHASE!! SYREATHA WAS AMAZING AS WELL! SHE REALLY BROKE DOWN THE CONTRACT AND EXPLAINED IT WELL FOR ME. SHE ALSO GOT ME A DAMN GOOD DEAL ON THE PURCHASE! GUYS YOU ROCK! 5 STARS *****
KIMBERLY MARTIN, FORT SMITH, AR -
I have had the pleasure to get outstanding service at Wheeler's since moving to North West Arkansas. Today, I finally got to meet A.J. (service manager for about 8 months) We had been discussing some customer requested work but everytime we scheduled an appointment-IT RAINED. I normally do not ride in the rain. But we were able to get to my appointment today(5-17-22) A.J. was very courteous and professional. We discussed adding just an oill change (not to be confused with a full service) and he set it up. I was done with all of the work within an hour. Kevin, the SS tech, did an outstanding job as well. I did not mind driving the 85 miles (one way) for outstanding service. I will continue to use Wheeler's and would highly recommend to any SS owner to contact A.J. for assistance. Great job. Prices were reasonable as well.
Jim Boothman Sr, Bella Vista, ARKANSAS -
I was just going up there to get a helmet and Reece was more than helpful, than I saw the bike and woody was more than willing to help me look at it, so I was able to purchase my helmet gloves and my new bike all in one spot. I will recommend wheeler power sports to all my friends for their riding needs,
clifton hickerson, mansfield, UNITED STA -
Lane Inge was our sales representative and he was FANTASTIC. His attentiveness to our needs and time he spent with us, made us feel that our business really mattered to him. If we buy any other product in the future, it will be from Lane. Thanks Lane!
-Anonymous -
Amazing staff
Casey Rimer, Poteau, OK -
Shannon the salesperson was very informative if I ever buy anything from your place I would be there because of Shannon thank you so much for up the good work Shannon
-Anonymous -
Great buying experience with great sales staff!
Thomas King -
Great buying experience with great sales staff!
Thomas King -
Great service!
Heather Seay, Vian, OKLAHOMA -
Everyone was so nice I had a really good experience buying my first motorcycle they really help me out showed me the ropes really were hospitable thank y'all so much
CHANCE NICHOLS, waldron, ARKANSAS -
Lane was the associate that helped me. He was sensational. He was thoroughly knowledgable, helpful, and efficient. He went abive and beyond to earn my business. Earn he did. I will definitely be back because of him.
Bill Thornton, Fort Smith, AR -
Woody our sales guy is great! We are enjoying our 2021 Polaris Ranger Crew
David Lawson, Greenwood, ARK -
Woody was super easy to work with during our purchase of a Polaris RZR 1000! He listened to exactly what my husband and I were looking for, and he worked really hard to accommodate our wants. He also patiently answered my questions and concerns regarding our purchase.
Marla Harrell, Van Buren, ARKANSAS -
Woody is a fantastic wheeler powersports salesmen. He fixed us up with 2 razors we fell in love with. He was completely pleasant and accommodating. Thank you Woody. We appreciated you very much for making our experience a happy one. Kim and jake.
Jake Alvarez, West Fork, AR -
Thank you. Look forward to having fun!
-Anonymous -
Sales way great. Woody took care of us. And the finance group. Had everything ready was in and out in 30 min. Had the first service done. There as well service group was great.
Jerry chamberlain, Van buren, AR -
This is how a dealership should be ran! I purchased a used bike from them today and it was super painless. The sales personnel, Woody and Shannon, were absolutely fantastic. Everyone there was so polite and so helpful that I am very happy to go back at any time. They are worth every bit of six stars!
Michael Dillard, Fort Smith, ARKANSAS -
We needed an UTV for the ranch. Wheeler Motorsports had several brands to compare and choose from. The sales staff, Shannon, was knowledgeable and courteous throughout the entire purchase process. Highly recommend!
Barry Stanley, Hartman, AR -
We needed an UTV for the ranch. Wheeler Motorsports had several brands to compare and choose from. The sales staff, Shannon, was knowledgeable and courteous throughout the entire purchase process. Highly recommend!
Barry Stanley, Hartman, AR -
We had a wonderful experience with Shannon. We had a ton of questions and didnt know what we really wanted, but after Shannon spent time with us we are now on a path to making a purchase.
Thanks so muchTravis Shorts, Shady Point, OK -
My sales person was Shannon and she was great. Easy to talk too, easy to deal with and very helpful. I purchased a brand new Polaris Ranger crew cab in just a few minutes.
Joey Boyd -
Shannon made our experience of purchasing our first side by side easy and painless. We would recommend her to assist in purchasing the companies products. Thank you Shannon
Sheila Huddleston, Greenwood, ARKANSAS -
Shannon was a pleasure to work with.....5
Sheila Bailey, Greenwood, AR -
I have been in the market the buy a new bike since to new year but due to COVID-19 I had to put it off. Until recently I was up at 2 am just looking at bikes. I found a beautiful 2017 Yamaha Yzf-R6 but I had no intentions on pulling the trigger. Some how the following morning I was on the phone with a wonderful consultant named Shannon. She immediately convinced me to get this bike and buy the end of the week I purchased. Even though Im 1,600 miles away they were able Hold the bike until I was able to find a transporter. Syreatha in the business office was a pleasure as well. 10/10 customer service !
Ryan P, Hartford, CONNECTICU -
Shannon, Syreatha and Rob @ the FT Smith location are the absolute best!!! Shannon was so great- she put in so much effort to find what we needed and on a time crunch! She quickly walked me through every step, listened to our needs, and was just SO pleasent to work with! Syreatha was fabulous as well! She explained all the paper work (first time side-by-side buyer here lol). She was extremely courteous and I easy to talk with!Rob was supper busy in the shop but still found time to stop and make sure I understood the maintenance and dos/donts with our new Kawasaki Mule Pro FXR. He made me feel so much better! Shannon stayed with me through the whole thing, went over the check list, and even checked in with me after the sale! I am SO glad I chose Wheeler Powersports in FT Smith AR! They truly care about their customers and do their best by them!!!
Kaysie Seitz, West Frk, AR -
There is nothing I needed that wasn't found. Clean, quick, no rush, no harassment.
Billy Norman, Barling, ARKANSAS -
There is nothing I needed that wasn't found. Clean, quick, no rush, no harassment.
Billy Norman, Barling, ARKANSAS -
Lindsey was great she was patient and helped us out big time! Thank you!
Kara Parker, Altus, AR -
Lindsey was very easy to deal with and sold me a great bike for a great price. Tim was very helpful as well. Would definitely do business here again.
Derrick Harderson, Hartman, AR -
I had a positive buying experience. Tim was courteous and helpful. Was my first time to buy a used bike from a dealer. Was worth the trip out of state.
Darren Elroy, Marlow, OKLAHOMA -
Tim was a pleasure to deal with. Answered all our questions. Has our new Mahindra Roxor ready when we arrived!
James Ranes, Kinta, OK -
The salesman, Tim, was super nice and helpful. I enjoyed talking with him and I plan to visit from time to time and check out the other accessories for my mule. Some of my friends thought I bought an actual mule and I had a lot of fun describing his name, payload, feeding, and color. I could very easily lose him in the woods you know, haha.
Jimmy D Maness, Barling, ARKANSAS -
Hats off again the the service department at Wheeler Powersports. JD, Kevin and the crew here are professional and you will be confident they have done the job right. Thanks and will continue to be a loyal customer--Greg Sanders
Gregory Sanders, Ozark, ARKANSAS -
Tim Schreiner, Was excellent answering all question and sent several quotes before we decided on what machine we wanted were very happy with are buy. Steven H Paladino
Steven H Paladino, Clarksville, USWORLD -
We knew what we wanted and wheeler motor sports had it. Fair price and Tim was very helpful and knowledgeable.
Reba King, Mulberry, AR -
Very professional. Tim answered all my questions and was helpful loading my new 2018 KLX 250.
Kenneth Cobb, Talihina, OKLAHOMA -
Salesman Tim did an awesome job in sales did a great deal for me and a my friend on a pre owned Honda VTX.He had everything ready for us when we got there.Hes very knowledgeable and energetic to help strike a deal for anyone needing a new bike or product from Wheeler powersports.
Brian Burdick, Quinton, OKLAHOMA -
Tim worked hard to make a deal for 2020 Kawasaki mule for my company, He was pleasant to deal with and I will return for any future needs.
Lindsay Freeman, alma, AR -
Had a Great salesman Tim!!!
Jack Cash, FT Smith, AR -
Every thing went real smooth
Jack CASH, FORT SMITH, AR -
Recently purchased a new slingshot GT .Tim was very helpful and made it a smooth enjoyable experience Thank you so much
-Anonymous -
Tim helped us find what we were looking for . No high pressure sales people, just good about answering our questions. Great to do business with.
-Anonymous -
Tim was very nice and helpful getting this done for me, thanks a bunch.
Troy Smith, Fort Smith, AR -
Great service. Tim, Trent and the young lady who provided the T-shirt were all great. Thanks. Bill.
Bill Huffman, Little Rock, AR -
Tim and Rodney made our purchasing experience as easy as possible. Absolutely no high pressure, they were patient with all my questions. I would certainly recommend to my friends they give Tim and Rodney a call if they are in the market for a UTV, ATV, or Motorcycle. Overall a great buying experience.
Don Murray, Booneville, AR -
great experience buying my Victory Cross Country from Brook. You guys were all great from the sale to dealing with my shipper issues to helping load the bike once we drove to get it. Thanks and keep up the great work
jennifer waller, Seminole, FL -
Great experience
Tony Cooper, Goodman, MISSOURI -
Tim was very helpful and knowledgeable.
Sam S, Mulberry, AR -
I was looking for a specific motorcycle for my 14 yr old grandson. I searched the internet and then spoke to salesman Timothy. Wheeler made me a great deal over the phone and my grandson and I drove down the next day and completed the purchase. My grandson also picked out a helmet with Kawasaki green graphics and I picked up some short straps (can't remember what they're called) made specifically for tying down sport bikes. Wheeler submitted the paperwork for my veteran discount, which came thru a couple of weeks later. Now I have $250 credit with Wheeler, I'll be stopping by and dealing with these folks again! Thanks again to everyone, for helping to make my purchase an enjoyable experience! Sincerely, Bruce Marshall
Bruce Marshall, Tecumseh, OKLAHOMA -
I have dealt with Wheeler Powersports and Katherine for at least the last five years and have always found Katherine to be very professional and extremely helpful in all business I have had with them. I have purchased four bikes from her and she has been knowledgeable about each different brand. I would have no problem recommending Katherine and Wheeler Powersports to other patrons.
Craig N, Fort Smith, AR -
While in the market for a new RZR I went to Wheeler Powersports. Everyone was extremely knowledgeable and efficient. With a large selection, working with Katharine made the process to filter out what was the best option for what I was looking for quick and easy. It was a great experience overall and I'm very happy with my purchase.
Christina M, Fort Smith, AR -
I drove over 5 hours to go to Wheeler Powersports. I was very pleased with the selection and Katharine's knowledge of all of the motorcycles. Katharine worked very hard to make sure that I was taken care of and got me exactly what I wanted. I love what I got, but when I am ready to upgrade my purchase I will return to Wheeler.Danny K, Cherokee Village, AR -
I have been dealing with wheeler power sports from the late 70s and have always been treated exceptionally well with good fair value and service when you deal for new are used purchase . Bill and his staff make you feal like one of the family. Thanks for the memories I have dealing with all of you.
Del Raley, Fort Smith, AR -
You guys did some work on my ZX12r in March and I received a letter asking how my experience was. Well it was top notch. I did run into a problem with the parts department selling me the wrong part and I was waiting to see how that was handled before I sent in a survey. I can't remember if I ever sent in a survey or not but you guys deserve one and if this is the second then you deserve it to. You guys really know how to treat a customer. I have to drive 50 some odd miles to get what I need but it is well worth it to me. I can't stand how the dealers in my area treat me as if my business does not matter and like they are doing me a favor. Im giving my hard earned money and I can spend it anywhere I like; from now on it will be with Wheelers. You guys are great and I just want to say thanks.
Ross , Rogers, AR -
I must say, I was VERY impressed with your team! I came in to pick up some lights for my wife's Drifter, and I asked about having the lines on the right side of the handle bars to be re-ran as they were not going through the keeper. I was told 'No Problem, bring it in anytime.' When I said that I work till 4:30 is that too late? again, No Problem bring it in. I ran right home, got the bike and came right back and not only did they re-run the cables, they also were able to install the light strips over the engine and had me on the road before 6:00!! My wife is very please with her cables as well as the surprise of the lights! Thank you very much!!
-Anonymous -
Brad , Booneville, AR
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it was really my dad that bought the bike but i do alot of this type of stuff for him.i reaawly enjoyed the people that worked with us they were very kind.by the way my dads name is randy buckner he bought a 1996 kawiski vaulcan and we love it. thank you guy very much.......sam buckner
Sam , Paris, AR -
I will be back!
Christopher , Ozark, AR -
I bought a 2011 Ranger 800 XP from you guys. I had a easy business transaction and Trent really took care of me with all of the paperwork. I had an issue with only 20 miles on my Ranger. J.D. in service jumped right on the issue and had it corrected in one day. So far, You guys have exceeded my expectations.
Jody , Ratcliff, AR -
Have been going to this dealership for a long time and I am very pleased. Pat in the apperal department is the greatest. The service is always there when you need it most. The other departments, service, and parts are all right there with her.
Brad , Van Buren, AR -
I recently purchased four Sedona Buzzsaw Tires for my '08 Polaris Ranger, replacing ITP Mudlites. The Mudlites had great traction but had a ruough ride. Wheeler recommeded the Buzzsaw tires and I have been very happy with the reduced vibration, smooth ride and more than adequate traction. Thank you for the great recommendation!
-Anonymous -
I have been using Wheelers since the late 1960's. Great place to purchase or have your motorcycle serviced. They have the best selection of motorcycles, best service center, best part inventory around. The personal in all these department are very nice and professional. I consider them all top notch. I would not buy or have my motorcycle serviced by any other dealer. Everything at Wheelers is of the higest quality. Thanks, and keep up the Great work.
Alan , Barling, AR
Aaron J. was very helpful in my first purchase of a UTV! I will be back when it's time to upgrade.